Hotel Phoenix

1-8 Kensington Gardens Square, W24BH London, United Kingdom - London. See on map
4,0/5
Very good Based on 2262 reviews TripAdvisor
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Where is the lodging establishment?

1-8 Kensington Gardens Square, W24BH London, United Kingdom - London.

Choose your room

Showing 9 results
Executive Room
  • 2 guests
Deluxe Room
  • 2 guests
  • Fan
  • Bathroom, Toilet, Bath, Bath or Shower
  • Shower
  • Telephone
Standard Room
  • 2 guests
  • 2 ㎡
  • Fan
  • Bathroom, Toilet, Bath, Bath or Shower
  • Shower
  • Telephone
Standard Room Double Bed
  • 3 guests
Standard Single Room
  • 1 guest
  • 2 ㎡
  • Fan
  • Bathroom, Toilet, Bath or Shower
  • Shower
  • Telephone
Standard Triple Room
  • 3 guests
  • 2 ㎡
  • Fan
  • Bathroom, Toilet, Bath, Bath or Shower
  • Shower
  • Telephone
Basic Room
  • 1 guest
  • Fan
  • Bathroom, Toilet, Bath or Shower
  • Shower
  • Telephone
Single Basic Room
Standard Quadruple Room
  • 4 guests
  • Fan
  • Bathroom, Toilet, Bath, Bath or Shower
  • Shower
  • Telephone

Hotel Phoenix

This hotel is situated in the centre of London, just 5 minutes from the world-renowned Hyde Park and a short walking distance from the beautiful Notting Hill neighbourhood. Queensway and Bayswater stations are to be found in the surrounding area, as well as several shopping venues and restaurants. Either for a family or a romantic getaway, this hotel is ideal for exploring London’s many delights. All the comfortable accommodation units have been spread over six floors and feature a contemporary yet cosy style. They all include a private bathroom as well as services such as complimentary Wi-Fi internet connection or tea and coffee. Those groups of friends or families will appreciate the spacious Quad room, for up to four people and including all the necessary services and amenities for them to enjoy a relaxing stay.

Other names for Hotel Phoenix:

Best Western The PhoenixPhoenix LondonPhoenix

Conditions and services

  • General

  • Check-in starts at: 13:00
  • Check-out ends at: 11:00
  • Wifi
  • Lift
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Food and beverage

  • Restaurant
  • Bar
  • Housekeeping service

  • Laundry

What do guests think about this lodging establishment?

The hotel receives mixed reviews from guests, with some positive and negative aspects highlighted. Guests appreciate the hotel's cleanliness and good location, with nearby metro stations and a variety of shops and restaurants. The staff is generally friendly and helpful, with some speaking Spanish. The breakfast is described as decent, offering a continental selection with good quality items. However, there are some downsides to consider. The hotel is mentioned to be slightly old and the rooms are small, especially the bathrooms. The Wi-Fi connection is reported to be unreliable. Some guests find the breakfast options limited and repetitive, while others feel that the heating is too high in the rooms. Overall, the hotel offers reasonable value for money in London and is recommended for those seeking a convenient and clean place to stay.

Reviews

3.7
To date, we've received 7 reviews of Phoenix in English.
4.2
4.2
Service
4.3
4.3
Location
4.1
4.1
Cleanliness and condition
4.1
4.1
Value For Money
3.9
3.9
Facilities and comfort
  • 5
    Care-free Stay
    Invitado - Dec 25, 2022

    The check in was smooth, the staff was vey helpful. The room was clean very spacious.

  • 4.6
    Position could not be better
    Lyndon - Sep 8, 2018

    This is a lovely hotel the staff could not have been more helpful from beginning to end. The position is quiet and only a 1 minute walk to Bayswater underground with access to London central within 15 minutes. I will stay here again.

  • -
    Impresiones del hotel Best Western The Phoenix
    Christine-Grace - Jul 27, 2011

    Excellent hotel, would visit it again. :) :)

  • -
    Impresiones del hotel Best Western The Phoenix
    Giulio - Jan 3, 2011

    If possible, we will return. Good average hotel, with some British identity in spite of being a generalist Best Western... :) :wink:

  • 3.6
    My opinion about this hotel
    adolfo - Aug 23, 2009

    This hotel is located next to Bayswater underground station, so that you can get there easily from Victoria where get all coaches from the airports.
    It is a good headquarters for your visits in London. Reasonably long from keypoints in the city.
    One of the recepcionist is a very friendly spanish woman, Maribel. So there is no problem with the english.
    The breakfast is good enough. The room was small for three but clean.

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.