Hotel De Keyser

De Keyserlei, 66-70, 2018 Antwerpen, Belgium - Antwerpen. See on map
3,0/5
Based on 747 reviews TripAdvisor
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Where is the lodging establishment?

De Keyserlei, 66-70, 2018 Antwerpen, Belgium - Antwerpen.

Features

  • Wifi
  • Car park
  • Air conditioning
  • Swimming pool
  • Pets admitted
  • Transfer service
  • Gym
  • Business

Choose your room

Showing 4 results
Deluxe Room
  • 2 guests
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Mini-bar
  • Safe
Superior Room
  • 2 guests
  • 25 ㎡
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Mini-bar
  • Safe
Standard Room
  • 2 guests
  • 20 ㎡
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Mini-bar
  • Safe
Deluxe Suite
  • 2 guests
  • 60 ㎡
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Mini-bar
  • Safe

Hotel De Keyser

This 4 star hotel is located in the city centre of Antwerp and was established in 1973. It is close to the Old Town and the nearest station is Diamant. The Hotel has a restaurant and an indoor swimming pool. All 123 rooms are equipped with minibar, hairdryer, safe and air conditioning.

Conditions and services

  • General

  • Check-in starts at: 15:00
  • Check-out ends at: 12:00
  • Wifi
  • Internet
  • Car park
  • Pets admitted
  • Air conditioning
  • Lift
  • Non-smoker Rooms
  • Reception services

  • Luggage storage
  • Safe
  • Tour desk
  • Food and beverage

  • Restaurant
  • Special diet menus (on request)
  • Room service
  • Transportation

  • Transfer service
  • Common areas

  • Television room
  • Business facilities

  • Business Centre
  • Meeting rooms
  • Shops

  • Shops
  • Wellness

  • Swimming pool
  • Outdoor pool
  • Indoor pool
  • Solarium
  • Sauna
  • Gym

What do guests think about this lodging establishment?

The accommodation received mixed reviews from guests. The location and breakfast were praised for being excellent. Guests appreciated the spacious rooms and cleanliness, though some bathrooms showed signs of wear and tear. However, there were complaints about nearby construction noise and a musty smell in some areas. Some guests felt deceived by outdated and unpleasant conditions in comparison to the advertised photos. Rude staff and poor customer service were major concerns, with incidents of unhelpfulness and mistreatment reported. Issues with room readiness and maintenance were also mentioned, including dirty rooms, broken amenities, and noise disturbances. Despite the convenient location, these negative experiences led some guests to vow not to return.

Reviews

1.8
To date, we've received 1 review of De Keyser in English.
3.9
3.9
Service
4.3
4.3
Location
3.1
3.1
Cleanliness and condition
3.6
3.6
Value For Money
3.7
3.7
Facilities and comfort
  • 1.4
    The worst hotel I've ever been to.
    Elisabeth - Feb 23, 2019

    - disgusting condition of rooms (stains on carpet and furniture, musty odd smell, dirty bathroom)

    - no roomservice, had to order food from outside, not allowed to eat in the room, they made us eat the food outside the hotel. Did not inform us when delivery driver arrived until we called the front desk
    - there is no telephone in room, giant fan that makes a lot of noise, tv that takes up a lot of space but very pixelized images

    - Randomly met with the worst attitude from the frontdesk lady when I asked if I could use the bathroom in the lobby. Severe eyerolling included. I heard another guest complaining about the same attitude of the same lady.

    I cannot comprehend how they have four stars.

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

Frequently asked questions about De Keyser

You can stay at De Keyser starting at 43.04 per night. The price will vary depending on the dates and the demand.

Yes, De Keyser is a pet-friendly establishment, so you're welcome to stay there with your pet.

Yes, De Keyser has a pool for you to swim in.

Yes, De Keyser is located just 1,439 m from Antwerpen city centre. Have a look at our map to get a better idea.

You can check in at De Keyser any time after 15:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

Yes, De Keyser has parking facilities.

No, De Keyser doesn't offer free WiFi service.

Yes. If you're looking for a lodging establishment with sports faciities, De Keyser, has a gym where you can exercise.

Yes, the facilities at De Keyser include a restaurant.

Yes, De Keyser has a business centre that's ideal for your meetings.